Volunteer Rights and Responsibilities

Volunteers have the right:

  • To work in a healthy and safe environment (refer to your State’s Work Health and Safety Act[s]);
  • To be interviewed and employed in accordance with equal opportunity and anti-discrimination legislation;
  • To be adequately covered by insurance;
  • To be given accurate and truthful information about the organisation for which you are working;
  • To be reimbursed for out of pocket expenses incurred on behalf of the organisation for which you are working;
  • To be given a copy of the organisation’s volunteer policy and any other policy that affects your work;
  • Not to fill a position previously held by a paid worker;
  • Not to do the work of paid staff during industrial disputes;
  • To have a job description and agreed working hours;
  • To have access to a grievance procedure;
  • To be provided with orientation to the organisation;
  • To have your confidential and personal information dealt with in accordance with the principles of the Privacy Act 1988; and
  • To be provided with sufficient training to do your job.

All volunteers are expected to:

  • Respect confidentiality and privacy
  • Be punctual and reliable
  • Carry out the duties listed in your volunteer position description
  • Be accountable
  • Give notice if your availability changes or you are leaving the organisation
  • Report any injuries or hazards that you notice in the workplace
  • Adhere to the organisation’s policies and procedures
  • Deal with complaints in the appropriate manner
  • Undertake training as requested
  • Ask for support when needed
  • Support other team members